Operations

We deliver, install, verify, diagnose and repair scales through our comprehensive, branch network strategically throughout South Africa. We also repair spares and accept trade in equipment. Making Avocet the preferred supplier to all retailers. Africa is a power house in the global economy. Avocet supports African based service providers, which extends the excellence throughout the continent.

Financing Equipment

We can assist you with financing your larger purchases. Let us help ease the financial strain, with providing a payment terms option. This will allow you peace of mind with a payment plan you can afford and the benefit of having your new machine(s) ready to use. We have a sublime warranty on scales, printers & wrapping machine parts. Contact your nearest branch for more information.

Demonstration and Consulting Services

We provide a consultation service to your company that will provide you with a complete solution to your needs. We will meet with you, asses your needs, compile an approved plan and implement it. We will also provide and in depth demonstration of the desired equipment.

Service Level Agreements

Avocet is proud of the service we provide to our customers after the sale has been concluded. We provide our customers the option of having Avocet take care of their equipment through Service Level Agreements. It is not only a premium product for large corporations, but to all customers that want to care for their reliable Avocet equipment and keep them in great working order.This agreement covers your loved Avocet equipment on wear-and-tear, parts, technical assistance and routine services at a low monthly installment, saving you time & money. Contact your nearest branch and find out more today!

Sales

You have great ideas, we have great products. Let us help change those ideas into reality. With both dedicated Sales personnel and Sales/Service Technicians based in all our branches, on request we will visit your business and offer the best advise possible on your weighing and labelling requirements. We provide the sale of new, second hand and locally manufactured equipment. We can also provide new and imported second-hand spares; imported and local consumables as well as printed local labels.

Servicing & Maintenance

With our fully trained technical staff, we can fix, service and offer preventative maintenance to Ishida Scales, CAS Scales, TSC Printers and Edikio Card Machines. Keep your valued machinery in a good shape. Please contact the branch nearest you found on the contacts page.

Barcoding

As an accredited partner of the GS1 Alliance Associate Partner Program, our staff will be able to guide you on Barcode queries.

NRCS Repair & Verification

Avocet Scales and Labels accommodate both Scale Repairers and Verification Officers at all 10 branches. Our Verification Officers have all undergone specialized training. Being contracted to the National Regulator of Compulsory Specifications (NRCS), we are available to discuss Verification's, Repairs and Prescribed Purpose use with you.

After Sales Service

We pride ourselves on our After Sales Service. Offering on the road After Sales Service in South Africa. Our Product Distributors or fly in service throughout Africa broadens our service spectrum. We will ensure that your equipment is kept up to date and regularly serviced, keeping your assets in perfect working order. We also boast a well-stocked Spare Parts Department with spares to meet every eventuality as well as a hi-tech repair centre in Johannesburg which focuses on the repair of PC Boards. We also provide staff training, giving you peace-of-mind that your staff will be well trained to use your newly purchased equipment.

On-going consumable supplies

We manufacture all types of custom made self-adhesive labels to meet our customers growing requirements. A wide range generic Thermal Scale- and Printer Labels and consumables are also available, which meet the requirements of the South African and Africa markets alike.

Customized Software

Special retail or manufacturing requirements can be accommodated with custom software. This will benefit your business and have our equipment serve you in the best possible way - as we have done for so many clients already.